(915)598-4325
©2003 Carpet Magic
Here’s What Other’s Have to Say About
Carpet Magic
“Just a note to say thank you for the work you are doing for us. It’s great to have a company like Carpet Magic that I can rely on not only to provide good service but also quality work at very fair prices. Your fast response to emergencies and carpet repairs is also appreciated.”
Adrian Briones, Property Manager
“They (the carpets) are just lovely and such a nice young man.”
Bette D. Hervey
“Capable. Honest. Reliable. Friendly. When you finished, the rugs and carpet looked like a work of art! You even cleaned in hard to reach areas in the bedroom. It was very refreshing to meet someone willing to work and get the job done in a timely manner. This is not a common experience … I wish you great success and many years in business!”
Sandi Grieves (Landscape Designer)
“The young man did an excellent job. I had no idea my carpet could look so good.”
Margie Richeson
“I wanted you to know I’m very satisfied and Albert was great. He got right to work. He was very pleasant and did a good job.”
Kristen Blevins
“Excellent. I’m very happy with the work done. The technician was very efficient and I’m happy that all the stains came out. I will definitely be calling you back.”
Christine Smith
“Your people were very professional. The quality of work was excellent. We will definitely call you again.”
Gilbert Ahumada / Maintenance Supervisior TONY LAMA BOOTS
“Thank you so much for sending Albert. He did an exceptional job and was very courteous.”
Mrs. Jim Heard
About our technician: “He was polite, thorough and did a very good job. I was very comfortable around him.”
Patsy Sloat
“You did our carpets, loveseat and sofa yesterday. My wife said, ‘not only were your technicians very polite, but they took a lot of time and cleaned it well.’”
Lennie & Christine Remedios
“(The technicians) did a great job. I had someone else clean my carpets last year and it was nothing compared to the job your guys did.”
Jeanette Getting
“I wanted to tell you what a wonderful job Damien did. My rugs look great. You have a very nice young man there.”
Linda Wieland
“Thank you so much for helping me in an emergency. Your workers were very polite and did a very good job. I’ll be calling you soon to do my air ducts.”
Mickey Sandoval
“Your technicians just left here and I just wanted you to know what an excellent job they did and I appreciate it. It’s nice to see a company that gives good service. You’ve got our business.”
Robert Daniels
“I have a 3-year-old and he’s spilled a few things. I was amazed at how easy it came up. It looks as good as when it was first put in a year ago. Daniel was extremely courteous and very professional. We were very pleased. He did a good, good job and did it very quickly. He even took time to socialize with our son, smiling and answering his questions. I think it was a fantastic, super-duper job. We pastor a church and we want you to come and give us an estimate for the church, too.”
Barbara Alderete / Anthony, TX
“My carpet came out beautiful. And the technicians were very nice and courteous and did a wonderful job. I also got my free bottle of spot cleaner and explained that it is bottomless, that all I have to do is call and I can get a refill.”
Gloria Frontierro, El Paso Eastside Resident
“The young man did a beautiful job! And so quickly. It would have taken me 6 or 7 hours with my carpet cleaning machine. It was worth the money—every penny.”
Pauline Jones
“It looks like you replaced the carpet. I had used (another company) before and thought the carpet was ruined.”
Michelle Esparza
“I just called to say that the young man who came to do our carpet did a great job. I liked the way he worked. He really knew what he was doing. I just wanted to tell you, as I’m a business man myself and I know people usually only call to complain.”
John Mitchel
“I just wanted to call and thank you for sending the crew you did. I was very happy with their personalities, their professionalism and the way they handled themselves. I’m going to call back within the month to schedule a sofa and a couple of chairs. I just wanted you to know so someone could pat them (Angel & Julio) on the back.”
Paula Morrow
“They did a wonderful job. The gentleman that came and did my carpet was very polite, very nice and extremely professional. I will definitely be calling you again and will be recommending you to all my friends.”
Jay Livingston
“Your guys just left here (Julio & John) and I just called to compliment you on them. They were very informative and very hard workers. The reason they are running late is my fault because they were doing such a good job I kept adding rooms and upholstery. John told me you would put me in your computer and call me in 6 months. When you do I want these guys again because they are top notch, top drawer. I’m going to have my air ducts done on Monday because I just found out you do that, too.”
Jim O’Brien
“Everything came out great even though it’s old carpet. Even my son’s allergies are better.”
Mrs. T., Central El Paso
From a note we received:
“We would like to take the time to inform you about the excellent work one of your employees (Julio) did for us. He not only did an excellent job, but took time to offer household helps for rug care. (He was) extremely courteous, respectful & friendly. Because of this we have already spoken to two families we referred to you & will continue to do so every time we hear about someone in need of carpet cleaning.”
Marguerite Rodriguez
“It (the service) was great. They were very considerate and everything came out great.”
Erma Wilson
I’ve been meaning to call you. We were just so pleased with the job you did. And thank you for sending the monthly update (newsletter). I read it all. We enjoyed visiting with the young man who did the work. We have other rental property and we’ll certainly be calling you again.”
Mrs. John Dudley
“They’re always there when they say they’ll be. They do a good job and the price is always reasonable.”
Charlene Ruddick
From a note:
“Albert did a great job today in cleaning our carpets, upholstery and carpet stretching … We are very pleased.”
Ada Long
“It’s the best job we’ve ever had. It looks the best it has looked since we first put the carpet in. Tell Albert He is definitely in the right field.”
Mrs. Howard Hill
“I’M VERY HAPPY. THEY DID A GOOD JOB. ALBERT & CALVIN WERE VERY CONSCIENCIOUS & DID A VERY GOOD JOB.”
DORA MARGOLIS
" After we had done an emergency water extraction at her home, “Wonderful! Excellent! They put everything back together and it looks like new. You have some of the nicest and friendliest young men working for you.”
Ellen Harris
“I’ve had my carpeting cleaned a number of times before and I just wanted you to know that it’s never looked this good!”
Laura Bruns / East El Paso
“Love it. The best job we have ever had. I want a routine service with you.”
Debbie Bales
“Albert was very polite & did a good job.”
Lela Walker
“Outstanding job, John did an outstanding job. I’ll be getting back to you to do more cleaning. I can’t compliment the technician enough.”
D.S. / East El Paso
“(John was) personable, caring, wonderful—a super kid, very intelligent and really cares about what he does.”
J. Hartung
From a note we received:
“Albert did a super job—took time to do it right & answer my questions.”
J. Yost
“Your people always do a good job. And I appreciate your people calling me if they’re going to be late.”
J.B.
“We’re very pleased. We’ll be moving in a couple of months and we’ll be calling you when we move into our new home.”
Florinda Ramos
“It looks beautiful. He did a very good job and was a nice young man. It’s nice to have someone call back and check, too.”
Edeltraud Johnson
From a note on her invoice, “Excellent work. I am more than satisfied!”
Irene Barnard
John did a great job, as usual.
Marie Newkirk
Not in my wildest dreams did I think the carpet would look this good! And from a note on her invoice,Thanks so much to Albert! The service was great. (He did an outstanding job. And to top it off, he was so nice & very polite!)
Debra Franklin
P.S. Because of this, we will be repeat customers.
“Carpet Magic, we very much appreciated the prompt & efficient service we received. Even more, we really appreciated the personal and ‘beyond the call’ support provided by you and your staff. Thanx very much.”
Bob Shepack
“The guys who came yesterday did a marvelous job. I’m going to ask for them the next time I need service.”
Katherine Cornell
“This young man, John Delaney, does a beautiful job. I like it! He also told me you do air ducts. When I’m ready for that I’m going to call you. Thank you so much.”
Armando Briones
“He did an excellent job… took his time and took out all the stains. I plan to call you every 3 months and keep it done. Also I have a rental house and I’ll call you to look at that, too.”
Barbara Juarado
“I called to tell you how much I enjoy your newsletter. Also all your employees are very good and they’ll come back if there’s any problem and never give you a hard time.”
Jacquie Bunn
“(The work) came out very nice. It went very well and John was just a dear. I’ve already given you one recommendation.”
Mary Ann Robbins
“It (the service) was wonderful. And the 2 gentlemen (John & Abraham) that were here couldn’t have been nicer or more helpful. Please tell them they did a great job.”
Karen Paul
“It came out really good—even better than the last time.”
David Lara
“We’re very pleased. Tell him (Rick) that we think he did a really good job.”
Mrs. A.J. Carbone
“They (John & Abraham) did a good job. Thank you so much. It looks clean and smells fresh. They worked really hard.”
Arlene Alvarado
“Very nice. We were very pleased. We’ll be calling you again.”
Alexander Nungaray
From a letter we received:
“I have used the services of Carpet Magic several times—cleaning my carpet, as well as, my air ducts at home and in my church, and I have often recommended your company, and certainly have no qualms with the service, but the topic of this note is to recommend to you the employee that cleaned my carpet just yesterday. His performance and, perhaps more importantly his demeanor, made it a pleasure to have Abraham in my house. You can rest assured that I will continue recommending your company, but I will also mention his name as the preferable service-man.”
Alvey A. Yates, Jr.
“John, did a beautiful job. I love to walk on it barefoot. Thank you so much.”
Jessie Gilmer
“We’ve always been happy with your work. Your service is good. You respond promptly and we can count on you to back up your work.”
Sharie Morgan—Win, Place, Show & Sell
From a comment on their invoice, “Prompt & great service.”
Rose & Joe Ayala
“We were very satisfied and the 2 gentlemen who came out were very courteous.”
Ernie Teran
“The work was fantastic! I will be recommending you! They (John & Abraham) were really nice guys, too.”
Mrs. Blake / Westside
“It’s really good. I will recommend you. He (Abraham) did a very good job.”
Lucy Loya
“Very beautiful. I’m very happy.”
Dora Ceballos
“It came out fine and the gentleman that came was very professional. I enjoyed talking to him. We don’t take things like that for granted. We really appreciated it.” (Rick’s job)
Eddie Peters
“It looks really good. My mom was so impressed that she’s probably going to call you to do her house.” (Rick’s job)
Melissa Boyer
“I recommend you to everyone that I talk to.”
Linda Martindale
“The carpet looks fine and John is an asset to your company. He did such an excellent job. He was very kind and a professional.”
Nena Leos
“He (John) did a terrific job and was an extremely nice young man.”
Mrs. Charles Wellman
“The carpet came out absolutely great! We had an unwelcome houseguest who got sick during the night. You saved us. Everything came out, even our traffic path which he cleaned while he was here.” (Rick)
Kay Johnston
About the carpet cleaning in her office, “We had a day without patients because our technician was out and I saw your ad for 24-hour service. I decided to see if you could work us in that day instead of making an appointment in advance. I was so glad you could. (And about the cleaning) It was perfect.”
Helen, Cardiology Care Consultants
After we did her home and her office, “He did such a good job. And the office looks really nice, too.” (David)
Yolanda Estrada /Allstate Insurance
From a letter we received:
“John takes pride and shows effort to represent himself and the company with a high level of integrity. Please be sure to recognize him … I will continue to use and recommend your company again. From the initial appointment scheduling through the carpet cleaning—this experience has been a delightful surprise!!”
Stephanie Stewart
“Wonderful. He’s a hard working guy.” (John)
Carla Gattis
“He (John) did a really excellent job. He was great!”
Carrie Davies
“What a good job he did (John) and what a hard worker his is. Tell your husband he did such a good job I may not need new carpet!”
Angelene Gambrel
“Now that my carpet is dry, I can see that the young man who came (Abraham) did such a nice job and he was a real gentleman.”
Joseph Paradis
“Excellent. The job your technicians did was really wonderful.”
Mrs. Orona
“I wanted to let you know what a suburb job John did at both our home and the church.”
Barbara Alderete
From a note we received, “I’ve used y’all several times and want you to know that your guys are great! Very professional and very nice.”
LaDonna Apodaca
“You did an extraction for us. We were very pleased with the work you all did. Thank you very much.”
Tom Stripling
“Thanks for coming to my rescue so quickly and so competently.”
M.Z.
“Great job. May use our name for reference anytime!”
Judy Nuest
“It was beautiful, like new carpet, very fresh. I will definitely use you again. And recommend you to all my friends.”
Rosaleen Malooly Evans
“It looks great! If anyone asks about your service I’d definitely recommend you.”
Steve Reyes
“Great! He did miracles on my carpet.”
Michelle Harris
“Your two men just left my house and I just wanted to call and tell you that they were very courteous and a credit to your company. They went to quite a bit of extra trouble to get rid of some stains and did the stairs several times because they were in really bad condition. I’ll definitely be using your service again.”
James Wolf
From a note:
“Abraham is a very pleasant and seemingly knowledgeable young man.”
Jessie Gilmer
“(John) was really professional & did a fabulous job.”
Sarah Schaller
“John just left my house and he did such a super job. I added a tip to my check & I just wanted to be sure that he got it. He took extra time on some areas that needed extra work and was just so concerned about doing it right. He did a very good job. I’ll be calling you again in a couple of months.”
Becky Holmes (Adrian actually did her house, invoice must have said John)
“I wanted to tell you what a nice job Adrian did. He was very polite, very professional. I’m very satisfied. I’ve already recommended you to some of my friends and now that I tell them what a nice job he did, they’ll be calling you, too.”
Mrs. Charles Davies
“Adrian was very professional. He did a very, very good job. We have used you three or four times in the past and we will continue to call you. It is just fantastic.”
“Came out perfect. Adrian did a great job. I’m extremely happy with the service.”
Vickie Hill
From a note we received:
“Adrian did a wonderful job and explained everything. Great! Thanks!”
Nicole Tepsick
“I saw in your newsletter that someone had called in to compliment Adrian and I wanted to do the same. He did a suburb job! He was extra professional. Based on his performance I would definitely recommend you to others.”
Kevin Durney
“I was very satisfied. He was not only on-time, but early and I was very happy about that.”
Susan McMahon
“He was not only professional, but very nice. He was pleasant and answered all my questions. I was very happy with the service.”
Nancy Trumps
“They did a beautiful job. They were very nice, helpful and concerned.”
Catherine Wittaker
“I was very pleased with John & Larry. They were very polite, introduced themselves, were nice and nice to my kids and dog. The sofa they cleaned had marker on it and they got it all off. Another company wouldn’t ever mess with it.”
“I was very happy with the work. It was excellent. They were very polite and couldn’t have done a better job.”
Sofa Reynolds
“I called to tell you that it looks wonderful. John & Larry worked very hard and did a great job.”
Arlinda Valencia
“I wanted to compliment you on Junior. He told me exactly what he was going to do and did a fantastic job. My wife and I were both very impressed. It was way beyond what we expected. He also asked why I called Carpet Magic. It was because of your consumer information line. That’s a great service you provide.”
Danny Sanchez
“It came out wonderful. The color came back. Adrian did a great job. I was about to sell my sofa & loveseat, but since they look just like new, I’m going to keep them.”
Teresa Rubio
“I was very pleased with Junior’s work and I was very comfortable with him in my home.”
Alice Flores
“I was very pleased with Adrian’s work. He was very nice and he actually cares about his work!”
Jennifer Martinez
“It came out very good. Larry did a great job. We have 3 more houses that we’d like him to clean. We’ll be calling back.”
Yolanda Soltero
“Larry took his time. He did a great job and my wife was very happy. He did a better job than anyone who has ever come out! I’d like to have him do my house the next time.”
Arnold Toldt
Chris Apodaca
From a note we received:
“Excellent customer service from John.”
Jerry Vasquez, Mac Converting
“I have always been pleased, but Adrian by far was the most cautious (with my things) ever AND did the best job I think I have ever had as well.”
“Great!”
Ron Emanuelson
“Junior is a hard, diligent worker, knows his carpet cleaning business, has a good can-do attitude and business ethics.”
Nebo Soler
About John’s work:
“You’ve thought of everything! My carpets have gotten a second life! Many thanks!”
Judy Sale
About Larry:
“Friendly & did very nice work.”
Maria Sanchez
This was the BEST of all my times. Adrian is fabulous. I hope you treat him GOOD. He is a great asset to your company.”
Mary Freidman
“It came out very good. Finally it smells clean & nice. I will tell people about you. I am very impressed. I will be using you again.”
Georgia Saroldi
“Did a professional job.”
Sylvia Valles
“Did a great job!”
Jean Meaders
“Did great!”
Ernie Carreon
“I was very pleased. I would highly recommend your technician (John).”
Patricia Allen
“Great job. Keep it up.”
Mr. Gongora, R.S.
“Did a nice job on chair & carpets. He worked very hard and I’ll be glad to have his services again.”
Margaret L. Kluetz
“I hope all your workers are as polite and thorough as John.”
Mrs. Georgette Jezl
“Best job I ever had.” (John)
R.W. Hanes
“The 2 young men (John & Larry) who came yesterday did a great job! I’ve had my carpets cleaned by numerous carpet cleaners and I’ve never been so happy.”
Melissa Chan
“Very professional!”
Tanya M. Clark
“I wanted to write a letter to thank you for a job well done! I couldn’t have made a better consumer decision to have selected and chosen your company for my work. When I had used your company previously for carpet cleaning I was so pleased with the results that I wrote in to you at that time. That experience alone was what led me to re-contact you for this new flooring endeavor!
“As you know, I had the flooring of the house re-done with Saltillo tile and new carpet. From the initial free estimate provided by Mike of this job to the completion date, your company has stood solid with integrity and honest work …
“You company completed this flooring renovation with no hidden costly surprises, no misunderstandings and no delays. My work order was completed on time with professional, friendly and very efficient sub contractors. The customer is obviously treated right with the utmost personal and conscientious effort. To see that you take high pride in your company and those you choose to work with you is apparent. It is an almost extinct virtue!”
Steff Stewart
“John was such a blessing to do service with this morning.”
Bobby A. Hooks
“I have been very pleased everytime.”
Jessica Bombach
“Larry is such a nice young man. He was so accommodating. He’s an asset to your organization.”
Bill Rios / Contractor
“Everything was great.”
Claudia Antunez
“John is very friendly. Keep up the good work!”
Michael Pacillas
“The guys (Adrian & Larry) were great. Service was great, too!”
Terri Lucke
“Keep up the good work. I will call you in March.”
Yolanda Felix
“John did a fine job. He is a very good at customer relations, as well as, carpet cleaning. You have a great employee here!! He works hard and is very friendly. Customer oriented!”
Bill Schatzman
“Everything was great. Adrian is an asset to your company.”
Susan Johnson
“Larry really does excellent work. I’d like to commend him for his efforts.”
Enrique Frias
From a letter we received:
“Thank you for excellent service. This is not the first time that I have had our carpet cleaned, but it is the first time that our 8 foot sofa sleeper and lounge chair have been cleaned. Surprise, surprise, it looks like new furniture. Our home looks so nice and clean and new.
“Charles is a credit to your organization and hopefully, we will see him the next time that we have our carpet cleaned.”
Sophie Hill
“John—a really nice guy.”
Carolyn Wright
“It was very good. The young man (Larry)—very helpful.”
Chris Folmer
“Everything was great. Adrian was very informative and friendly.”
Ellen Collins
“I was going to call you. I want to give the guy who came out (John) a pat on the back. Great job—very professional.”
Mark Wiesenthal
“I’ve worked with the public all my life. It’s so nice when someone comes in with a good attitude. Adrian did a fine job. He worked very fast and was a fine young man.”
Lavonne Griffin
“The tech (John) was on time and did an outstanding job.”
Michael Randel
“Best carpet cleaning I ever had! I had been going with a cheaper company. He did such a marvelous job. I was going to get new carpet but now I don’t need to”
Rosemary Jennings
“You removed 5-year-old spots that other carpet cleaners have tried to remove. Carpets are also very soft.”
Susan Bolduc
About a water extraction we performed:
“I really appreciate your prompt response. Mike had a crew working at my house before I could get a plumber here to work on the leak … and, I really appreciate their help!”
Roxanne M. Vaughn
“Your service has been more than excellent!!!”
Shelia Gaetzke
“We are very pleased with Larry & the job he did”
Gene & Becky Barker
“We are very pleased. You are our “carpet masters”! You were very professional, cordial & prompt.”
Linda Adams, A.I.M. Research
“It (carpet cleaning) was fantastic!”
Fred Little
“Everything that they (technicians) have done for me is great. As always your staff is great”
Sylvia Olivas
“The service today was very good. I would tell a friend about the service and friendliness of your technicians.
Pauline Jones
About our technician:
“I just wanted to thank him. He made the carpet look like new. He spent much more time than he needed to.”
Irene Gurany
“I think your company is very professional. I would highly recommend you all to my friends and family.”
Melissa Ann Garcia
“Your technician (Erik) was very courteous, polite and showed pride in his work.”
John Korey
“Your technician did the best job I’ve ever had done on my carpets!”
Joe Paradis
“Keep up the good work!”
Rose Gorman
“Since I am a repeat customer, your service is already very professional.”
Nancy C. Tychanich
“Tech (Larry) was very polite & thorough.”
Anne Singer
“Your tech, Larry, did an awesome job. I don’t think anyone’s taken more care and concern with my carpet. He was a very polite young man.”
Donna Rollins
“You all do a great job and always give 110%.”
Deborah Barker
“The tech did a great job!—great customer relations. I’ve had other companies clean and so far you’ve been the best!”
Joseph Duval
“Service was outstanding! Well worth the price & the tip.”
Chakira Morgan
“I was very happy with my carpet & air duct cleaning. I really like the young man you sent as a person. He did a terrific job, left it perfect and was very professional.”
Joanne Wardy
“… a wonderful carpet repair job.”
Mr. & Mrs. Dorian
“I’m pleasantly surprised with the results of your cleaning service! I was actually going to replace my carpet, but no longer consider it because it looks brand new. I also appreciate the technician’s hard work.”
Victor Headley
“Thanks so much for your great service. I sure appreciate you guys!”
Dianne Wilkson / Win, Place, Show & Sell
“(The) service has been very good the times my carpet has been cleaned by your people. I have recommended your service to friends and neighbors.”
Margaret Davies
“Technician (Larry) did a great job.”
Lucienne J. Maez
“The two young men you sent were very nice. They did a fine job. They even left me booties so I can walk on my carpet. No one has ever done that before. You’ll be the ones I call the next time I get my carpets cleaned.”
Lynette Fleming
“I was particularly pleased with Mitch. He was the nicest young man and did a very good job!"
Billy Freeland
“The representative was very nice & courteous. He did a wonderful job.”
“Best job I’ve had done in years! Mitch did a great job!”
Mary Jane Henley
“John very good & professional.”
William Tepsick
“John was a great young man—very polite & efficient.”
Blanche Ludwig
“John was very helpful and polite. He gave me a lot of cards and I will hand them out to my friends.”
Paul Sanchez
“John was fabulous, very polite, carpet looks brand new.”
Denise Rizycki
“John is the best young man…he did an excellent job. He was wonderful”
Jessie Gilmer
“We are satisfied with the service, and would use your service again.”
Larry Huff
“John did a great job again & I am glad I can trust my home to him & your company in general. Thank you.”
Lucinda Vargas
“Tech was very good & did everything I asked. I’ve had about 10 carpet cleaners
& you’re the best.”
Brenda Switzer
“Your technician (Andrew) was friendly, accommodating & very professional. My carpets look great!”
Gloria Yanez
“My carpets were a mess & nothing would work to bring out the spots. After using your company, my carpets look new! I just can’t believe how well they look!”
Julie Barrera
“The technician did such a nice job, & at his suggestion I had the carpet protection added. It has made such a big difference! Next time it will be automatic.”
Barbara Cole
“I just wanted to call & tell you your 2 men (Larry & Tony) were very courteous and did a very good job. They took extra time explaining things to me and I never had a company give me a free spot removal product. Thank you for such good service.”
Margaret Sanchez
“The carpets came out wonderful. Erik our technician is a really nice guy. He worked very hard and did an excellent job.”
Vickie Jones, Executive Secretary, VAN HORN STATE BANK
“Erik did an excellent job. His presentation was very impressive. It’s something that no one else has ever done.”
Robert Jones
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